Terms and Conditions

The following terms and conditions are presented here for the customer’s information. The terms and conditions as presented below will help establish your rights and responsibilities as my potential customer, and my rights and responsibilities as your potential service provider. Please read these terms and conditions carefully before deciding whether you would like to use my services or not. You cannot submit any work through the submission form unless you accept the terms and conditions (which will be represented by selecting the tick box on the submission form). If anything within the terms and conditions does not meet your requirements, please do not proceed with my service. If you have any questions about what is stipulated within the terms and conditions, please feel free to contact me via email (help@ieditUK.co.uk) at any time.

 

IN THESE TERMS:

“I”, “myself”, “me”, “my” and “iEdit” relates to my business iEdit.

“You” and “Customer” relates to you.

 

WHAT YOU CAN EXPECT FROM ME

I will complete your work to the deadline I have agreed with you.

I will follow any special instructions you provide to me through the brief.

I will carry out copy editing, proofreading, writing, or other services to the quality and standards laid out on this website and in these terms and conditions.

I will treat you and your work with professionalism, courtesy, honesty, and integrity at all times.

I will meet all of my commitments to you.

I will edit to UK/British English spelling and grammar as standard; if you would like me to edit to US/American English instead, please let me know.

 

WHAT I NEED FROM YOU

Please let me know of any special instructions prior to my starting the work, including:

Your deadlines.

Preferred formatting or styles.

Any special requirements.

Please submit your work to me by the timeline I have agreed with you; I may not be able to edit work that is submitted late, or I may need to alter the deadline or price.

Please only submit completed work to which you do not expect to make any further changes; if you make changes and need me to edit them, I may need to make an additional charge.

Please only submit documents that are formatted appropriately for the submission form. These formats are the following: PDF, Word Document (.docx) and Word Document 97-2003 (.doc). Formats other than these will not be accepted.

Please make payment to the terms agreed.

If you have questions about any aspects of your work or what I can do for you, please ask.

If you are not able to meet the terms above, it may prevent me from completing the work, delay my returning it to you, or it may incur an additional charge.

 

PAYMENT AND PRICES

The price quoted is based on my current pricing at that moment and is the price you agree to pay to me to edit your work.

My fee for editing your work will be as stated to you from me.

I will endeavour to meet the prices shown on my website. In some unusual circumstances, I may need to charge more than the amount shown. I will always confirm the final price to you and will only start work once I have your agreement.

Quotes are valid for a period of seven days after you receive them via my website or in a separate email from me.

The price quoted for services is based upon the word count of the work you wish me to copy edit/proofread. Pricings will vary depending on the type of the work that you submit, details for which will be clearly displayed on my website.

If the number of words I edit or the timescale differs from those stated in your quote, I will adjust my fee accordingly.

Once you have agreed that I can carry out work on your behalf, you explicitly enter into an agreement with iEdit. This means I will carry out services for you as listed on this site and in these terms and that you will pay the full amount agreed with me.

If you wish to have any follow-up conversations with me during the commencement of the work, please be noted that any time used for phone conversations and/or video calls will be charged. This be added to the price as quoted beforehand. I will not charge you for any exchange of emails between myself and you during the undertaking of the work. Prices for follow-up conversations will be clearly displayed on my website.

Once the work has been completed, I will send the invoice to you via email. The invoice will be based upon the price as agreed before commencement of the work, as well as any additional fees for follow-up conversations. My invoice will contain my bank account details, which you must use in order to complete the transaction.

For late payment, I may levy additional interest charges and fees, at my discretion.

 

AVAILABILITY OF SERVICES

All of my services and turnaround times are subject to the workload at a particular point in time.

I will only take on work that I know I can complete to the deadline I have agreed with you.

In the event that I might be prevented from meeting a deadline or service, I will let you know as soon as possible.

 

AFTERCARE AND ADVICE

My aftercare service means that I will re-edit parts of your work that you have changed directly as a result of my editing and comments. I will need you to highlight the changes you have made before you return the work to me.

Aftercare is based on my re-editing a reasonable amount of work and is at my discretion. If there are likely to be any issues with this, I will contact you and explain them.

Comments and suggestions that I make in work edited by myself are intended to provide advice and guidance to you. These comments are made on a “best endeavours” basis based on my experience as a copy editor/proofreader.

I strongly recommend that any comments that may have a legal, medical, financial, or other implication, and any changes you make as a result are checked with a professional with expertise in those fields.

Although I do provide extensive editorial/proofreading services, I make no claims to be able to do the following:

Statements, information, instructions, facts, calculations, claims, conclusions, and research: I do not check or confirm the validity or veracity of information, instructions, statements, facts, calculations, conclusions, or other information reached in your work, research, methodology, approach, or claims.

Plagiarism: I cannot offer to find any instances of plagiarism in your work.

References: while I will check the format and consistency of your references, I will not read through referenced articles and documents to check their validity in supporting your work.

Theses, papers, and dissertations: I will not write or provide research to support writing papers, theses, or dissertations; I will not paraphrase other articles for use in papers, theses, or dissertations; I cannot guarantee any particular mark or score as a result of using my services.

Although my copy editing/proofreading will enhance your work, naturally I cannot make any specific guarantee of your acceptance for publication, grade received, or other desired outcome.

Although I make every effort to be accurate in my copy editing and proofreading, I cannot guarantee that any work will be completely error-free when I return it to you.

Please note that this is not an exhaustive list. If you want to check if something is covered in my services—that is not specifically stated elsewhere on the site—please contact me.

 

COPYRIGHT AND OWNERSHIP OF CONTENT AND DOCUMENTS

The client retains ownership, control, and copyright over all documents submitted to iEdit.

 

DATA PRIVACY

iEdit will comply with all that is stipulated in The Data Protection Act of 2018. This includes (but is not limited to):

The protection of your private details. In particular, your manuscripts and/or other documents which will be saved on a password protected USB drive.

The deletion of your personal details (including manuscript and emails) a year after the completion of the work agreed, but sooner if requested.

The confidentiality of your personal details from any third-party members and/or those not involved in iEdit. To this end, I am happy to sign any additional confidentiality agreements that you would like me to.

You have the right to access, review and/or request the deletion of any private information that I have on you upon request at any time.

In general, I retain edited documents and email correspondence for a maximum of one year. After this period, any emails I have exchanged or documents I have edited will be deleted and I will not be able to send the work to you again. If you would like your documents and/or emails deleted more quickly than this, please let me know and I will be happy to do so.

Please note that even though I retain documents and emails for up to one year, this is for archival use only and I do not do anything with this information or share it with anyone else.

Please review the Data Protection Policy on my website for more information.

 

CONFIDENTIALITY

I will keep your details and the details of your work confidential and will not share them outside iEdit, in particular:

I will not discuss the content of your work with anyone outside my business.

I will keep details of the work I do for you confidential.

I may reference work I complete for you in a general, non-specific way on my portfolio page. These references will not contain any personally identifiable information about you or your work, unless you give me permission otherwise.

I may refer to feedback from you on the site as a testimonial, where I will only use initials or refer to your work in a general, non-identifiable manner, unless you give me permission otherwise.

 

ACCURACY OF CLIENT INFORMATION

You are responsible for providing accurate personal information (name, address, phone number, email address). Failure to provide accurate information could result in a refusal to provide service. You assume all responsibility for any problems, errors, and issues, as well as legal liability resulting from providing false information.

 

DISCLAIMER OF WARRANTIES, GUARANTEES, RESPONSIBILITY AND LIMITATIONS OF LIABILITY

Documents edited by me may include opinions or views that, unless expressly stated otherwise, are not those of this company. I accept no responsibility for, and exclude all liability in connection with, the use of information derived from documents edited by myself, including but not limited to any misleading or defamatory statements.

While I state that all work will be completed to a very high standard, I am unable to guarantee that a client’s work will be completely error-free following the use of my services. iEdit aims to be as accurate as possible when carrying out services, however, I neither imply nor state that any piece of work will be 100% correct when it is returned.

I do not warrant or guarantee that any product, service, website or other aspects of work carried out by myself will be completely accurate, reliable, current, or error-free. My services are provided on a “best endeavours” basis, at your sole risk.

To the fullest extent permissible pursuant to applicable law, I disclaim all guarantees, warranties, and conditions, expressed or implied, in respect of my services and any information, content, or materials on this site, including any implied warranties or conditions of fitness for a particular purpose, merchantability, or non-infringement. I do not accept any liability whatsoever for any financial or other losses resulting from the use of my services, website, or business.

In no event is iEdit or associated businesses liable for damages of any kind or in any way whatsoever, including lost revenues or profits, loss of business, or loss of data, or for any claim, loss, or injury based on errors or omissions, interruptions, mistakes, oversight, or any other inaccuracies appearing in this website or in documents or other work that I have copy edited/proofread or services I have carried out (including without limitation as a result of breach of any term of this agreement).

In no event is iEdit liable for damages in excess of the amount paid by a customer for the service in question.

I have created my services, set my prices, and conduct my business based on the limitations of liability and disclaimers of guarantee, warranties and damages set forth in these terms. These complete terms form a fundamental, irrevocable and essential basis of the agreement between iEdit and its customers. They shall apply even if any part of the agreement between you and iEdit is found to have failed in its fundamental or essential purpose or has been fundamentally breached.

You specifically acknowledge and agree that iEdit is not liable for any damages, refunds, or discounts of any kind. If you are dissatisfied with any services, terms, conditions or other aspects of the work carried out by myself, your sole and exclusive remedy is to discontinue using my services.

I am committed to providing excellent editorial/proofreading services at reasonable prices. However, I am not obligated to provide discounts or refunds for work that may contain errors when I return it to you or under any other circumstances. All invoices still need to be paid in full.

 

CONTENT OF SUBMITTED OR CREATED MATERIALS

It may be an offense or go against the rules of a third party if your work commits plagiarism or infringes copyright and iEdit assumes no responsibility or liability for the infringement of third-party copyright in the documents submitted by the client. iEdit reserves the right to refuse to proofread and edit any documents that contain or make reference to activities that may be considered illegal, dangerous, unethical, or immoral.

 

SERVICE QUALITY AND STANDARDS

iEdit cannot be held responsible for delays that result from unforeseen circumstances beyond my control, however if I am likely to be prevented from meeting a deadline I have set with you, I will contact you as soon as possible to explain any delays and when I can reasonably expect to return the work to you.

 

REFUSAL OF SERVICES

iEdit reserves the right to refuse service to any client or prospective client for any reason and without explanation.

 

MODIFICATIONS OF TERMS AND CONDITIONS

These terms and conditions may be modified, amended, reorganised, rewritten, or revoked at any time, for any reason and without notice. Please ensure that you review my website and agree to the latest terms and conditions before asking me to complete work on your behalf.

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